Effective Date: [15/01/2026]
Last Updated: [18/10/2026]

This Privacy Policy explains how [Company Legal Name], having its registered office at [Full Address, India] (“Company”, “we”, “us”, or “our”), collects, uses, processes, stores, protects, and discloses personal data when you access or use [Website Name], [Website URL], our mobile applications, astrology services, horoscope services, consultation services, and related products and services (collectively, the “Services”).

We are committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy is intended to be read together with our Terms & Conditions, Refund/Cancellation Policy, and any other policies displayed on our website.

1. APPLICABILITY

This Privacy Policy applies to personal data collected through:

• Our website and web applications;
• Mobile applications operated by us;
• Online astrology and horoscope services;
• Astrology consultations;
• Birth-chart and horoscope generation;
• Customer support and communication channels;
• Payment and transaction processes;
• Marketing and promotional activities; and
• Other services offered by us.

By using our Services, you acknowledge that you have read this Privacy Policy.

Where consent is required by applicable law, we will obtain your consent before processing your personal data for the relevant purpose.

2. DATA FIDUCIARY

For purposes of applicable Indian data protection law, [Company Legal Name] acts as the Data Fiduciary in respect of personal data processed by us for our own purposes.

Our details

Company Name: [A.Sivasamy Mahasiva Nadi Astrology Center]
Brand/Website: [www.srisivanadi.com]
Website: [www.srisivanadi.com]
Registered Address: [18.milladi street, Sirkali Taluk, Mayiladuthurai District, Vaitheeswarankoil- 609117]
Email: [sivasamee@hotmail.com]
Customer Support: [spkn.87@gmail.com/9940909760]
Grievance Contact: [Prabhakaran. S/ spkn.87@gmail.com]

We may appoint employees, contractors, service providers, processors, and other third parties to process personal data on our behalf where permitted by applicable law.

3. PERSONAL DATA WE COLLECT

Depending on how you use our Services, we may collect the following information.

3.1 Account and Contact Information

This may include:

• Full name;
• Email address;
• Mobile number;
• Username;
• Password or authentication information;
• Profile information;
• Communication preferences; and
• Other information you voluntarily provide.

3.2 Astrology and Birth Information

To provide personalized astrology services, we may collect:

• Date of birth;
• Exact or approximate time of birth;
• Place of birth;
• Birth country/state/city;
• Gender, where voluntarily provided;
• Birth chart information;
• Horoscope information;
• Astrology preferences;
• Questions submitted for consultation;
• Information provided to an astrologer; and
• Information required to generate personalized astrology reports.

Some of this information may be sensitive or personally significant to you. We encourage you to provide only information that is necessary for the service you request.

3.3 Consultation Information

If you request an astrology consultation, we may process:

• Your consultation questions;
• Information you voluntarily disclose;
• Chat, text, audio, or video communication, where applicable;
• Consultation history;
• Appointment information; and
• Feedback or ratings.

3.4 Payment and Transaction Information

When you purchase our Services, payments may be processed by third-party payment providers.

We may receive information such as:

• Transaction ID;
• Payment status;
• Order/service details;
• Amount paid;
• Payment method;
• Refund information; and
• Limited transaction-related information.

Unless expressly stated otherwise, we do not intend to store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or banking credentials on our servers.

3.5 Technical Information

We may automatically collect:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Device identifiers;
• Website/application usage information;
• Pages viewed;
• Approximate location derived from technical information;
• Login information;
• Date and time of access;
• Referring website; and
• Error and diagnostic information.

4. PURPOSES FOR PROCESSING PERSONAL DATA

We may process personal data for the following purposes:

Service Delivery

To:

• Create and manage your account;
• Generate horoscope and birth charts;
• Provide personalized astrology services;
• Arrange consultations;
• Provide astrology reports;
• Maintain consultation history;
• Process service requests; and
• Provide customer support.

Payments and Transactions

To:

• Process payments;
• Confirm transactions;
• Process refunds;
• Prevent fraudulent transactions; and
• Maintain financial and transaction records.

Communications

To send:

• Account-related communications;
• Booking confirmations;
• Payment confirmations;
• Service notifications;
• Important policy updates;
• Customer support responses; and
• Other communications necessary to provide the Services.

Improvement and Analytics

To:

• Understand how users interact with our Services;
• Improve website performance;
• Develop new features;
• Fix technical problems;
• Analyze usage patterns; and
• Improve customer experience.

Security and Fraud Prevention

To:

• Protect accounts;
• Detect unauthorized access;
• Prevent fraud and abuse;
• Investigate security incidents;
• Maintain system security; and
• Protect our users, business, and Services.

Marketing

Where permitted and where required consent has been obtained, we may use personal data to send:

• Astrology-related offers;
• New service announcements;
• Promotional messages;
• Special offers;
• Newsletters; and
• Other marketing communications.

You may withdraw consent or opt out of promotional communications at any time.

5. LEGAL BASIS AND CONSENT

We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, to the extent and when its relevant provisions are applicable to our processing activities.

Where consent is required, we will seek consent through an appropriate mechanism.

Our consent mechanism may include:

• Clear consent requests;
• Separate consent for different purposes where appropriate;
• Easy-to-understand information;
• An option to withdraw consent; and
• Mechanisms for exercising applicable data rights.

The DPDP Rules require notices to provide clear information about the personal data collected and the specific purposes for processing, along with a mechanism through which individuals can withdraw consent and exercise applicable rights.

6. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw your consent by contacting us at:

Email: [Privacy Email Address]

Where technically and legally feasible, we will provide a withdrawal mechanism that is reasonably comparable to the method through which consent was provided.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Please note that withdrawing consent may affect our ability to provide certain Services.

7. SHARING OF PERSONAL DATA

We do not sell your personal data.

We may share personal data with trusted third parties where necessary for legitimate business or service purposes, including:

Service Providers

Such as:

• Cloud hosting providers;
• Website/application infrastructure providers;
• Database providers;
• Analytics providers;
• Customer support providers;
• Email and SMS providers;
• Communication providers;
• Payment gateways;
• Security providers; and
• IT service providers.

Astrology Consultants

Where you request an astrology consultation, information necessary to provide that consultation may be made available to the assigned astrologer or consultant.

Legal and Regulatory Authorities

We may disclose personal data where required or permitted by applicable law, including in response to:

• Court orders;
• Government requests;
• Law enforcement requirements;
• Regulatory requirements; or
• Legal proceedings.

Business Transfers

If our business is reorganized, merged, acquired, sold, or transferred, personal data may be transferred as part of the relevant business transaction, subject to applicable law.

8. DATA PROCESSORS

We may engage third-party Data Processors to process personal data on our behalf.

Such processors may provide:

• Cloud infrastructure;
• Hosting;
• Payment processing;
• Customer support;
• Communications;
• Analytics;
• Security;
• Backup;
• IT maintenance; and
• Other technology services.

We will take reasonable steps to ensure that processors handle personal data in accordance with applicable contractual and legal requirements.

9. INTERNATIONAL DATA PROCESSING

Some of our service providers may process or store personal data outside India.

Where personal data is transferred or processed outside India, we will take appropriate steps to comply with applicable Indian law and any restrictions or requirements relating to such transfers.

10. DATA SECURITY

We use reasonable technical and organizational security measures designed to protect personal data from:

• Unauthorized access;
• Unauthorized disclosure;
• Accidental loss;
• Destruction;
• Alteration;
• Misuse; and
• Other unauthorized processing.

Security measures may include:

• Access controls;
• Authentication mechanisms;
• Encryption where appropriate;
• Secure hosting;
• Logging and monitoring;
• Backup controls;
• Employee access restrictions; and
• Security incident management procedures.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. DATA BREACHES

If we become aware of a personal data breach, we will take appropriate steps to:

• Investigate the incident;
• Contain and mitigate the breach;
• Assess potential impact;
• Take corrective measures;
• Notify relevant authorities where required; and
• Notify affected users where required by applicable law.

12. DATA RETENTION

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may depend on:

• The nature of the information;
• The purpose for which it was collected;
• Whether you maintain an account;
• Whether you continue using our Services;
• Legal and regulatory requirements;
• Accounting and tax requirements;
• Dispute resolution requirements; and
• Fraud and security considerations.

When personal data is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

13. YOUR RIGHTS

Subject to applicable law, you may have rights regarding your personal data, including the right to:

• Request access to personal data processed by us;
• Request correction of inaccurate or incomplete personal data;
• Request deletion of personal data where applicable;
• Withdraw consent where processing is based on consent;
• Request information regarding processing of your personal data;
• Raise a grievance regarding our handling of personal data; and
• Exercise other rights available under applicable law.

Requests may be submitted using the contact details provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

14. GRIEVANCE REDRESSAL

If you have a concern regarding our processing of your personal data, you may contact our Grievance Officer.

Grievance Officer: [Name]
Email: [Grievance Email]
Phone: [Phone Number]
Address: [Address]

We will review and respond to grievances in accordance with applicable law.

Where applicable, users may also have the right to approach the relevant statutory authority or Data Protection Board after following the prescribed grievance process.

15. CHILDREN’S DATA

Our Services are not intended for children below the age prescribed under applicable Indian law without the required parental or lawful guardian involvement and consent.

Where applicable, we will take reasonable measures required by law in relation to children’s personal data.

If you believe that a child has provided personal data to us improperly, please contact us at:

[Privacy Email Address]

16. COOKIES

We may use cookies and similar technologies for:

• Authentication;
• Security;
• Website functionality;
• User preferences;
• Analytics;
• Performance monitoring; and
• Marketing, where applicable.

You may manage cookies through your browser or device settings.

Some cookies may be necessary for the proper functioning of our website.

17. THIRD-PARTY SERVICES

Our website may integrate or link to third-party services, including:

• Payment gateways;
• Social media platforms;
• Analytics services;
• Communication services;
• Advertising platforms;
• Astrology tools;
• Video conferencing services; and
• Other external websites or applications.

Third-party services are governed by their own privacy policies and terms.

We are not responsible for the privacy practices of third-party services that we do not control.

18. AI-BASED ASTROLOGY SERVICES

If our Services use artificial intelligence, machine learning, automated systems, or similar technologies to generate astrology-related content, we may process information provided by you to generate personalized results.

Where applicable, such information may include:

• Birth details;
• Astrology preferences;
• Questions;
• User-provided information; and
• Service interaction data.

AI-generated astrology content is intended for informational and entertainment purposes and should not be considered professional medical, legal, financial, psychological, or other professional advice.

We will not intentionally use personal data for unrelated AI training purposes where such processing requires consent unless the applicable legal requirements have been satisfied.

19. ASTROLOGY DISCLAIMER

Astrology readings, horoscope predictions, birth charts, compatibility reports, numerology, tarot readings, spiritual guidance, and related content provided through our Services are intended for informational, personal, cultural, and/or entertainment purposes.

They should not be relied upon as a substitute for:

• Medical advice;
• Mental health advice;
• Legal advice;
• Financial or investment advice;
• Professional career advice;
• Emergency services; or
• Other professional advice.

You are solely responsible for decisions made based on information provided through our Services.

20. USER-GENERATED CONTENT

If you voluntarily submit reviews, comments, testimonials, questions, photographs, messages, or other content, we may process such information to provide our Services and operate our website.

We will not publicly display personal information such as your phone number, email address, date of birth, or other private information without an appropriate legal basis or your permission, where required.

If you provide a testimonial for publication, we may use the information you authorize us to publish.

21. MARKETING COMMUNICATIONS

You may receive promotional communications if you have opted in or where otherwise permitted by applicable law.

You can opt out by:

• Clicking the unsubscribe link in promotional emails;
• Using available communication preferences in your account; or
• Contacting us at [Marketing/Privacy Email].

Opting out of marketing will not necessarily stop essential service communications.

22. ACCOUNT DELETION

If your account supports account deletion, you may request deletion through the account settings or by contacting:

Email: [Privacy Email Address]

After receiving a valid deletion request, we will take reasonable steps to delete or anonymize personal data that we are no longer required or permitted to retain.

Certain information may need to be retained to comply with legal, tax, accounting, fraud prevention, dispute resolution, or other applicable obligations.

23. DATA ACCURACY

We take reasonable steps to maintain accurate and up-to-date personal data.

You are responsible for providing accurate information and informing us when relevant information changes.

You may contact us to request correction of inaccurate or incomplete personal data.

24. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

• Changes to our Services;
• Changes in technology;
• Changes in our business practices;
• Changes in applicable laws or regulations; or
• Changes to our data-processing practices.

The updated Privacy Policy will be published on this page with the revised “Last Updated” date.

Where required by applicable law, we may provide additional notice regarding material changes.

25. CONTACT INFORMATION

For privacy-related questions, requests, or concerns, please contact:

[A.Sivasamy Mahasiva Astrology Center]
[www.srisivanadi.com]

Registered Office:
[[18. milladi street, Sirkali Taluk, Mayiladuthurai District, Vaitheeswarankoil]
Email: [sivasamee@hotmail.com]
[Mayiladuthurai, Tamil Nadu, 609117]
India

Privacy Email: [sivasamee@hotmail.com]
Support Email: [spkn.87@gmail.com]
Phone: [+91 9940909760]

Grievance Officer

Name: [Prabahakaran]
Designation: Grievance Officer
Email: [spkn.87@gmail.com]
Phone: [+91 9940909760]

26. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable data protection and privacy legislation.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts and authorities having appropriate jurisdiction under applicable Indian law.

27. USER ACKNOWLEDGEMENT

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required for a particular processing activity, your consent will be obtained separately through an appropriate consent mechanism.

Last Updated: [18/10/2026]

[A.Sivasamy Mahasiva Astrology Center] – All Rights Reserved.